How Do I Troubleshoot QuickBooks Error H505

 QuickBooks Error is a message that occurs when you attempt to open a file for a company that is not on your computer. This error can also occur if the QuickBooks Company File requires additional configuration. This error is part of the Series Errors H101, H202, and H303 that relate to Hosting Settings.

Causes of the QuickBooks Error Code H505

If Multi-user hosting is not working properly, QuickBooks Error H505 will occur. The error happens when the user attempts to access the company file from another computer that has not been properly set up and installed QuickBooks. This causes QuickBooks Error Code H505.

  • Broken or incorrect.ND files prevent Quickbooks Desktop from opening any files over the network
  • QuickBooks Services, such as QuickBooksDBXX and QBFCMonitor, are not activated on the PC. These services can also prevent errors H505 or other problems.
  • Incorrect settings of the Hosting configuration can block communication between QuickBooks and the corporate file.

There are many other factors that can lead to QuickBooks Error H505. These are listed below:

  • Incorrect/Damaged.ND file - This configuration file allows QuickBooks access to an organization's file via a network. QB Desktop cannot access files on the network if the.ND file is corrupted or broken.
  • QuickBooks Services Not Initiated - QuickBooks Services such as QuickBooksDBXX and QBCFMonitor Services Run and resolve multiple issues on their own. Once activated, these services can help prevent many errors.
  • Couldn't get the IP Address of the Host Computer - You can use a unique address to obtain the IP Address while using QuickBooks Information Server Manager.
  • Incorrect Hosting Configuration Settings - Make sure that hosting is turned on wherever files are stored. Error code H505 can be caused by incorrect hosting configuration settings
  • Improper/Incorrect QuickBooks Firewall Settings - Incorrect QuickBooks Firewall Settings obstruct incoming/outgoing communications to the corporate file.
  • Incorrect DNS Settings - An unorganized DNS configuration in the workstation area could cause a QuickBooks h505 error.

Symptoms for QuickBooks Error Code H505

The following are common symptoms of QuickBooks Error HB505:

  • An error occurs in QuickBooks H505 and causes the active program window to crash.
  • When running the same program, the laptop crashes often
  • The screen displays the error code H505 for QuickBooks
  • Windows functions slow and responds slowly to inputs from the keyboard or mouse.
  • Computers freeze periodically for several seconds at a time.

These errors can be caused by Intuit Inc. software programs running while the program is being installed, Windows startup, shutdown, or during installation of the Windows operating systems.

Solutions to Fix the QuickBooks Error H505

The following are suggested solutions to error H505 that will quickly be resolved

Solution 1: Create a new company File Folder

  • First, create a "Replacement" folder on your hosting computer. Share the folder, and grant Windows permissions to access the files.
  • You can contact a qualified IT professional if you don't have a computer.
  • Copy .qbw file to the new folder.
  • Now you can open the Company file.

Solution 2: Open Network Ports used by QuickBooks to transmit knowledge

Firewall configuration

  1. To access the Windows Firewall Settings, right-click on Windows Option and click on the instrument panel. Enter "Firewall" in the search bar and hit Enter. Select Windows Firewall, and then select Advanced Settings.
  2. Click the link and click 'Outbound Rules' to the right. Then, select 'New rule'.
  3. Press on Ports and press NexT.
  4. Click Next to select the 'Allow the connection' option
  5. To enter your name in the Name field, click Next and then press Finish.
  6. For the inbound rules, repeat steps 1-5
  7. Go back to multi-user mode and then open QuickBooks

Solution 3 - Use QuickBooks File Doctor

Just download and run QuickBooks File Doctor on your server. This will automatically remove all H-series and multi-user errors. Apply the solution if the QuickBooks Error Code is H505 persists.

Solution 4 - Edit the Host file

  • To open the Run dialog box, first hold Windows + R together.
  • To open Command Prompt, type "cmd" then hit Enter.
  • Next, type "ipconfig/all" and hit Enter.
  • You will need to write down the IP Address and Host Name somewhere. Repeat the process for each computer with a multi-user setup.

Next edit the Windows Hosts File:

  1. Close QuickBooks and open the Start menu.
  2. Next, go to This PC. Make sure you're at the following address.
  3. C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.
  4. You cannot locate the Windows folder on this computer. These steps will allow you to locate hidden files and folders.
  5. Click on the View tab, then click on Hidden Items. The hidden files will appear.
  6. Right-click the Hosts File and select Open With.
  7. Enter the Computer Name and IP address. To add spaces between the IP address or computer name, you can use the Tab key instead of the space bar.
  8. Final step: Save the changes, then reopen QuickBooks multi-user mode.

Thank you for reading this blog. You know and fully understand how to fix QuickBooks Error HTML505 in multi-user configurations.


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